Gold Coast Hospital and Health Service (GCHHS) collects and manages personal information to provide health and well-being services for the Gold Coast Community. We also collect personal information to administer our other functions, such as employee management, health sector research and public policy development.
GCHHS will only use your personal information for the purpose(s) that it was collected for, unless we have a lawful requirement or authority to use it for another purpose. To find out more information about the kinds of personal information GCHHS’s collects and holds, how GCHHS collects and holds that personal information and the purposes for which GCHHS collects, holds, uses and discloses personal information; you can view the Gold Coast Hospital and Health Service Privacy Policy.
Gold Coast Hospital and Health Service is committed to ensuring the privacy and confidentiality of personal information collected by the service is handled in accordance with our legislative obligations. GCHHS governed by Queensland Privacy Principles in the Information Privacy Act 2009 (Qld) (in relation to all personal information held by the service) and strict confidentiality obligations found in Part 7 of the Hospital and Health Boards Act 2011 (in relation to health information held by the service).
Data Breach Policy
Gold Coast Hospital and Health Service has a Data Breach Procedure, which details how GCHHS manages a confirmed or suspected data breach.
You can view the Gold Coast Hospital and Health Service Data Breach Procedure here.
The Gold Coast Hospital and Health Service (GCHHS) Privacy Plan sets out details of the types of personal information we hold and how we handle this information.
Gold Coast Hospital and Health Service is committed to handling your personal information with care, and in accordance with privacy law. GCHHS takes privacy complaints seriously and affirms the right of consumers to contact our service regarding concerns relating to the management of their personal information.
To make a privacy complaint, you can forward your concerns to the GCHHS Privacy and Confidentiality Contact Officer (PCCO).
- Email: [email protected], or:
- Post: Right to Information and Privacy, Gold Coast Hospital and Health Service, 1 Hospital Boulevard Southport QLD 4215.
The PCCO will be responsible for investigating and responding to your concerns.
When you look at this web site, our internet service and analytics providers, as well as third-party service providers such as a podcast hosting service, may make a record of your visit and log the following information for statistical purposes only:
- the user's server address
- the user's top level domain name (for example .gov)
- the date and time of the visit to the site
- the pages accessed and documents downloaded
- the previous site visited
- the type of browser used.
No attempt is or will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs.
We use Google Analytics (including display advertising features) on our website to gather anonymous information about visitors to our website. When you visit our web pages, your browser automatically sends anonymous information to Google. Examples of the information include the web address of the page that you're visiting, your IP address and demographic information. Google may also use cookies.
We use this data to analyse the pages that are visited, to improve your experience and make sure our website is useful.
You can read more about . You can choose not to allow Google to collect your information by or specifically opt out of .
For information regarding how to access and amend your personal information held by the Gold Coast Hospital and Health Service, please visit Right to Information and Information Privacy.